Your best customers didn't forget you... They just lost sight of you.
You're a shopkeeper, like Sam. Here's how to stay on your customers' minds, even on the days they're not thinking of you.
You know this feeling?
Friday, 4pm. The bakery is packed, the line almost out the door. Your customers love you — you can see it.
Monday, Tuesday, Wednesday… dead calm. Yet those same customers are in the neighbourhood all week. They drop off their dry cleaning right next door. They grab coffee two doors down. They walk past your window on their way out of the pharmacy.
It's not the grocery store stealing those customers. They're not even comparing your bread to theirs. They simply aren't thinking about you that day — you're just not on their mind at the right moment.
They haven't forgotten you. They just didn't think of you.
The reminder doesn't come from a message you have to send.
That same customer, walking out of the dry cleaner's, taps their phone on a ProxyTag — not yours, the cleaner's. And right at that moment, ProxyTags reminds them that three doors down, there's a bakery they already know and love.
They never had to sign up with you for that — their account already exists elsewhere in the network. All you had to do was be there.
That's the network effect: every tap elsewhere in the neighbourhood is one more chance to be remembered.
How it works, for you
We Activate & Ship
We configure your ProxyTags and send it straight to your door — ready to use the moment it arrives.
You Personalize It
You decide the points per visit, the reward, and your message of the day — all from your phone or tablet, in a few minutes.
Let Yourself Be Discovered
Every tap counts a visit. Every business nearby using ProxyTags becomes another door for new customers to find you through.
Your customers belong to you.
Their emails, their visit history, their habits at your shop — all stay yours. Not rented from a platform, not at the mercy of an algorithm. Just yours.
What we hear most often.
"I already have a loyalty card (stamp card)"
That's actually a good sign — it means loyalty already works for your customers. The difference: a stamp card stays in the customer's wallet, never in your hands. With ProxyTags, you keep a direct channel to reach them whenever you want, instead of waiting for them to come back on their own.
"It sounds complicated to install — I don't have time for technology"
There's nothing for you to install: your tag arrives ready to use, you set it on the counter, and that's it. Your customers just tap their phone — no app to download. Built to require zero ongoing effort.
"My customers won't want to download an app"
They don't need to download anything — it works right in their phone's browser, with a tap or a scan.
An effect that grows with the neighbourhood
The effect exists from your very first tap. But it grows with every neighbouring business that joins the network: the more merchants around you, the more often your customers run into a reminder that you exist — at the counter next door, at the corner salon, at the restaurant down the block. You don't need to wait for the whole neighbourhood to join to benefit, but the more your neighbours join, the more often you come back to your own customers' minds.
Every time someone taps at another business in the network near you, ProxyTags also shows them nearby businesses to discover — including yours. You become visible to customers who've never set foot in your store.
You might know a local shop owner who should be using ProxyTags.
Share by emailIt's not just about bread
The corner café.
The customer who gets coffee elsewhere every morning, steps from your door, without ever thinking about it.
The business changes. The problem never does: it's not competition that costs you these customers. It's being forgotten.
The potential goes well beyond this example — ProxyTags makes sense for pretty much any business that lives off its neighbourhood customers:
You're not alone in this.
Staying on a customer's mind, at the right moment, is often what makes all the difference.
It's often what turns an occasional customer into a regular one — and the numbers back it up:
That's how much more a repeat customer spends, on average, than an occasional one¹.
Of restaurant visits are directly tied to a loyalty program today².
Of merchants who measure their loyalty ROI report a positive result³.
It's not competition that costs you these customers. It's being forgotten — and that can be fixed.
A question that comes up often:
"Will I have to honour another merchant's points or rewards in the network?"
No. Only visibility is shared between merchants in the ProxyTags network — never money, never points, never rewards. Your program stays entirely independent, configured by you, paid for by you. A customer can discover your business through the network without ever having tapped at your shop — but they can only earn points with you by physically tapping your own ProxyTag, at your shop.
One simple price, per business
Indicative launch pricing — the exact founding-merchant offer will be confirmed before reservations open.
- Automatic loyalty points
- Marketing message you control any time
- Merchant dashboard
- Everything in Essential
- Up to 5 business units, one account
- Choose shared or independent points across locations
Taxes extra. No long-term commitment required to reserve your spot — online payment isn't open yet, see the reservation page for details.
The following Friday, the line is still there. But this time, there's a new face in it — someone who tapped at the dry cleaner's on Tuesday, and finally walked through your door for the first time, a loaf of bread under their arm.
For merchants who join the network during the pilot phase: free installation, no activation fees for a limited time, and 50% off your subscription for life — as long as you sign up during the current window.
Common questions
Will I have to honour another merchant's rewards?
No. Only visibility is shared in the network — never money, points, or rewards. Each program stays independent and is paid for by its own merchant.
Can a customer earn points with me without ever visiting?
No. Points always require a real physical presence and a tap on your ProxyTag. Remote discovery through the network never credits points — it only creates visibility.
Does this work if I'm the only enrolled business in my neighbourhood?
Yes — the network effect exists from your very first ProxyTag. It simply grows stronger as more neighbouring businesses join the network.
Does this require any technical skills?
No. The tag is installed for you, and managing the program (message, reward) happens from your phone — no technical setup on your end.
Do my customers need to download an app?
Never. A tap or scan opens their loyalty dashboard directly in their phone's browser — no app to install.
Can I cancel any time?
Yes. Exact commitment terms will be confirmed before reservations open — reserve your spot to be notified as soon as the offer is finalized.
How long does installation take?
The tag is placed on your counter and set up in a few minutes — no wiring, no system to replace.
Sources
- ¹ Repeat customers spend 67% more, Business.com/Emarsys 2025
- ² Loyalty program members represent 39% of restaurant visits vs 19% in 2019 (loyalty industry data)
- ³ 83% of measured loyalty programs report positive ROI (Antavo GCLR 2025)
- ⁴ 34% of small businesses have a loyalty program (industry data, 2026)